Written on July 18, 2011
Retail businesses are big targets for organised criminals. You have items they want. All retailers need to be aware that losses due to shoplifting and internal theft are a very real threat, and effect your bottom line, but you don’t have to take the loss lying down. With a little thought, you can create a comprehensive retail security plan that will minimize losses. With the tools provided in this guide, you’ll be able to put a security plan in action that will help you achive the following:
Protect your building from break-ins.
Protect yourself and your employees from violence.
Save some money!
A good plan starts with a security/risk assessment. You can take the low-cost route and do this yourself or hire a professional. Sometimes even your local police may be willing to share their thoughts on your business’ security.Here is a simple Retail Security Checklist for doing just that.
Defying shrinkage (theft from retailers) means starting with a secure building. Not only should you have good quality locks, but you should have a monitored alarm system. Don’t forget to have the installer add panic buttons, a.k.a. hold-up alarms. Mounted under a counter at the cashier station, they give an instant alarm signal to police for situations such as in-progress robberies or other serious crimes.
CCTV is a popular addition to retail security. It’s great for internal investigation purposes (did the cashier really pocket the £20 note?) and as a visual deterrent to dishonest employees, shoplifters or armed robbers.
Besides surveillance cameras, you can make sure you can see your store by looking at proper lighting (especially for car parks and loading bays) and by considering reflective mirrors to aid viewing in the stores.
Cash needs to go in the till. Consider having one of your video cameras aimed at your tills to discourage employee theft and armed robberies. Look at reporting this data into a point-of-sale (POS) solution.
If you’re a high-risk retailer dealing in high-value, easily stolen items (jewelry stores are great examples) , then it’s worth your time to consider hiring a security guard.
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