Written on September 6, 2012
Research undertaken by security trade body the British Security Industry Association (BSIA), has revealed an increase in demand for security from the retail sector over the past 12 months, with petty theft, shoplifting and theft by employees the biggest cause of this rise.
The survey, which aimed to identify trends in retail security over the past year, was completed by members from across all sections of BSIA membership, with those focused on security guarding and the manufacture and installation of intruder alarms and staff protection technology showing particularly significant levels of experience in providing security solutions for retailers.
Over 85% of respondents claimed that the use of private security measures in retail has either remained static or increased over the past 12 months, with 65% also expecting a further increase as we move into 2013.
Despite recent reports highlighting the rocketing cost to retailers of online crime, the BSIA’s survey showed that shoplifting and petty theft were perceived by security providers to be the biggest threat to retail security, closely followed by so-called ‘inside jobs’ – that is, theft by retail employees, which was highlighted as a threat by 20% of respondents.
Electronic security solutions are proving particularly popular in the fight against retail crime.
Aside from the more traditional alarm and CCTV solutions, newer technology such as lone worker protection devices is also becoming increasingly popular in a retail setting. Equipped with mobile phone technology, such devices connect employees quickly and discreetly with an emergency response system that has direct links to the police.
James Kelly, Chief Executive of the BSIA, concludes: “As round-the-clock retail becomes more commonplace, the sector is clearly adapting quickly to the fresh security challenges that such an operation brings. By adopting an open-minded and innovative approach to security technology, retailers can reduce their risks and respond faster when crime does occur.”
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